Ledger & Compass

Legal

Terms and privacy.

Effective Date: January 1, 2026 | Last Updated: January 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Ledger & Compass (“Company,” “we,” “us,” or “our”) governing your access to and use of our products, services, and website located at ledgerandcompass.com (collectively, the “Services”). By purchasing, accessing, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Eligibility

You must be at least eighteen (18) years of age to purchase or use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this binding agreement. If you are purchasing on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Products and Services

Ledger & Compass offers the following products and services:

  • Digital Products: The Corporate Advantage System™ Playbook, The Complete Toolkit (including associated Excel workbooks), and any other digital downloads or materials.
  • Coaching Services: Career Strategy Sessions, Campaign Accelerator packages, Performance Coaching packages, and any other consulting or coaching services.
  • Free Tools: Resume analysis tool and any other complimentary resources provided through our website.

We reserve the right to modify, discontinue, or update our Services at any time without prior notice.

3. Payment and Pricing

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Payment is due at the time of purchase for digital products and coaching packages. We accept payment via credit card, debit card, and other methods as displayed at checkout. All payments are processed securely through Stripe, Inc. We do not store your complete payment card information on our servers.

You agree to provide current, complete, and accurate billing information. You are responsible for all charges incurred under your account, including applicable taxes.

4. Refund Policy

Digital Products:

  • We offer a fourteen (14) day money-back guarantee on digital product purchases.
  • To request a refund, email info@ledgerandcompass.com within 14 days of purchase with your order number.
  • Refunds are processed within 5–10 business days to the original payment method.
  • The Complimentary Interview Prep Session (see Section 5) is a service benefit, not a refund, and does not affect the 14-day refund window.
  • Workspace access included with the Complete Toolkit + Workspace Access bundle is a fixed 30-day window granted at purchase. It is not a subscription, does not renew, and requires no cancellation.

Coaching Services:

  • Coaching sessions are non-refundable once a session has been completed.
  • Unused sessions may be rescheduled with at least twenty-four (24) hours advance notice.
  • Sessions canceled with less than 24 hours notice will be forfeited.
  • Multi-session packages may be paused for up to thirty (30) days with written notice to info@ledgerandcompass.com.
  • Unused sessions in a package expire ninety (90) days after the final scheduled session or six (6) months after purchase, whichever is earlier.

5. Complimentary Interview Prep Session

The Complimentary Interview Prep Session is a service benefit included with purchases of The Complete Toolkit and the Complete Toolkit + Workspace Access bundle. It is not a refund or monetary guarantee. It is subject to ALL of the following conditions:

  • Eligibility: Available to customers who have purchased The Complete Toolkit or the Complete Toolkit + Workspace Access bundle. The Playbook-only purchase does not qualify.
  • Qualified Interview: A “qualified interview” is a scheduled live conversation (phone, video, or in-person) with a recruiter, hiring manager, or interview panel for a specific role. Automated screening calls, chatbot interactions, and assessment tests do not qualify.
  • Proof Requirement: You must provide documentary proof of the scheduled qualified interview (for example, an interview invitation or scheduling email identifying the company, role, and date).
  • The Session: One (1) 90-minute one-on-one session with a Ledger & Compass expert, scheduled at a mutually agreeable time. The session covers interview strategy, storytelling, and positioning.
  • Exclusions: The session does not include role-specific technical assessment coaching, including but not limited to software engineering coding challenges, take-home assessments, case-study math drills, or any domain-specific skills testing.
  • One Per Customer: Limited to one complimentary session per eligible purchase. Sessions are non-transferable and hold no cash value.

To claim your session, email info@ledgerandcompass.com with subject line “Interview Prep Session” and include proof of your scheduled qualified interview. We will review and respond within ten (10) business days to arrange scheduling.

6. Intellectual Property

All content, materials, frameworks, methodologies, trademarks, and intellectual property provided through our Services are owned by or licensed to Ledger & Compass and are protected by U.S. and international copyright, trademark, and other intellectual property laws.

The following are registered or common law trademarks of Ledger & Compass:

  • The Corporate Advantage System™
  • Triple-Touch Protocol™
  • Hidden Hiring Algorithm™
  • Inevitability Canvas™
  • Ledger & Compass®

Upon purchase, you are granted a limited, non-exclusive, non-transferable, revocable license to use our digital products for your personal, non-commercial career development purposes only. You may not:

  • Copy, reproduce, distribute, or publicly display our materials except for your personal use
  • Modify, create derivative works from, or reverse engineer our products
  • Sell, license, sublicense, or transfer our materials to any third party
  • Use our materials to create competing products or services
  • Remove or alter any copyright, trademark, or other proprietary notices

7. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our Services will meet your requirements, be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. Our products provide career guidance and frameworks based on our research and experience. We do not guarantee any specific outcomes, including but not limited to: job placement, salary increases, interview rates, response rates, or employment offers.Results vary based on individual effort, qualifications, market conditions, and numerous other factors outside our control.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEDGER & COMPASS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE OUR SERVICES.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify, defend, and hold harmless Ledger & Compass and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our Services; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) your conduct in connection with our Services.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or our Services shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days, either party may initiate binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware, and the decision of the arbitrator shall be final and binding. You agree to waive any right to a jury trial or to participate in a class action.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Services after any changes constitutes acceptance of the revised Terms. Material changes will be communicated via email to registered customers.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Ledger & Compass regarding your use of our Services and supersede all prior or contemporaneous communications, representations, or agreements.

14. Contact Information

For questions about these Terms, please contact us at:
Email: info@ledgerandcompass.com
Mailing Address:Ledger & Compass, 2503D N Harrison St, PMB 2096, Arlington, VA 22207-1640